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Q: Do I need a website?
A A website can increase the visibility and accessibility and improve the image of your business or organization to potential and existing clients. People can get the information that you have available to them much more easily and conveniently on the internet.
Q: Will it cost me anything for an estimate?
A No, we provide estimates to our client at no charge. You will receive an estimate along with project proposal from us before we begin work on your project.
Q: Do you have any specific terms or payment conditions?
A Yes, your detailed project proposal will explain all payments along with the terms of the payment.
Q: What payment methods do you accept?
A We accept payments via paypal, credit card, and check.
Q: I am not located near you; will that be a problem?
A Although not ideal without face-to-face contact, the global nature of the Internet means web sites can be just as effectively designed and maintained from anywhere in the world, regardless of location. We are accessible through many online and offline communication means so it's no problem where you are in the world! You are able to reach us via email, chat, messenger, and phone.
Q: Will you develop my website if I already know what I want?
A Yes, we will develop and code your design ideas or help you come up with design ideas.
Q: Will I get email with my website?
A That depends on your host. If you host with us, we will setup your email accounts at your website for you. For example, you will have an address of
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
or
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
.
Q: What is hosting?
A Hosting is a service provided by a company where they setup your website on their computers (called webservers) that are connected to the internet. Once your domain name is registered and pointed to that webserver, people are able to view your website on the internet. Hosting companies use a wide variety of technologies to host your website.
Q: Who host my website?
A You may host your website with whomever you wish. You may host with us or you may choose to host with an outside company provided it is compatible with your programming language.
Q: What browsers will my website be compatible with?
A During the development of your web site, we will test your site in the latest versions of Internet Explorer, Netscape, and Mozilla. We will also test for functionality in the previous two versions of Internet Explorer and Netscape. However, we do not guarantee complete functionality with these older browsers.
Q: What is content and who is responsible for it?
A Content is the unique information on each page that you want your customers to see. It is provided by you, the customer. We will do the formatting of the content necessary to fit the design agreed upon. Content can include text, graphics, and links.
Q: Who updates my websites content?
A You may update your content yourself via your administration area, or pay us to do it for you. It is your decision. Content updates are not a part of the normal web design services.
Q: Is there a limit to the number of pictures or graphics my website can have?
A No, you may provide as many graphics or pictures as you need. If you provide these in digital format (in email or CD), then there is no limit or charge. If you need us to scan, create, or find graphics, or take pictures for you, there will be additional charges.
Q: What is search engine ranking and optimization?
A Search engine ranking is how high in the list of sites returned by a search engine you are. Many things affect a websites ranking in a search engine, and not all search engines look for the same things. Search engine optimization is the process a web designer uses to increase your rankings in the search engines. Many factors control your relevance in the searching engine including the design and content of the pages themselves.
Q: Do you have any completed websites that I may view?
A Yes, please take a look at our portfolio.
Q: How long does it take for my domain name to go live after registering it?
A Normally it takes 24 hours for a domain name to go live, but depending upon the traffic it might take 72 hours also.
Q: Do you offer any guarantee?
A As we intend to develop a mutually rewarding relationship with you, we want to gratify you completely with our service. We will complete fully what we have stated in our project proposal until total satisfaction. We stand behind our work 100%
Q: Will you provide me with support after my website is completed?
A Absolutely. While getting a site online is a major part of the job done, such things as updating, developing, maintaining and promoting your site begin. We encourage you to take an active role in your site development. We will offer you a flexible and cost-effective maintenance contract if you want to devote more time to the business of your site. In most general cases, we'll be happy to help where possible.
Q: How do I get started?
A The first step to begin a project is to request a quote. A quote will be returned to you by email in the form of a proposal. The proposal along with the engagement agreement will be created with the services you've requested and the quote provided. You will then print the engagement agreement and sign it. You can then mail the engagement agreement. Once we've received the signed engagement agreement and the required upfront deposit, we'll begin working.
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